The cost of protecting personal data

Case study for tutorial

CASE STUDY QUESTION

This is the primary question.

Which action caused the most damage? Which action was the root of the problem? Are they the same?

OPTIONAL DEVELOPMENT QUESTIONS

Optional questions that might be helpful in developing an answer for the case study question.

What are the objectives of the participants?
What are the decision making processes used by the participants?
What are the organizational procedures that affect the behavior of the participants?
Which professional codes of conduct might apply to the HMRC staff?
Which personal ethics principles might apply to the HMRC staff?

CASE STUDY SOURCE

Exchange of emails between UK National Audit Office and Her Majesty's Revenue and Customs, was published 22 November 2007, but is no longer available from http://www.nao.org.uk/publications/nao_reports/07-08/child_benefit_data.pdf

ADDITIONAL RESOURCES