Theft of AOL membership data

Case study for tutorial

CASE STUDY QUESTION

This is the primary question.

What type of action by AOL management would have most likely reduce the possibility for Jason Smathers to steal the membership data?

OPTIONAL DEVELOPMENT QUESTIONS

Optional questions that might be helpful in developing an answer for the case study question.

Which procedures and policies did Jason Smathers violate in order to steal the membership data?
What type of action did AOL management take after the membership data was stolen?
To what extent is company management liable for actions by its employees?

CASE STUDY SOURCE

AOL Employee Charged in Theft Of Screen Names by Jonathan Krim and David A. Vise of The Washington Post (24 Jun 2004)

ADDITIONAL RESOURCE